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Real Estate·Greater Toronto Area·Live — in production

A 14-step manual listing process was consuming 3–5 hours of combined staff time per listing — across 4 roles and disconnected tools.

550 h
recovered / yr
18–23× ROI on automation.
The situation

With 220+ listings per year, the brokerage was losing 700+ hours annually to manual data re-entry, status tracking across spreadsheets, and onboarding new agents from scratch each time. No single source of truth. New-hire ramp-up took weeks.

The solution

Centralized intake form, cross-platform automation eliminating manual re-entry between systems, and plain-language SOPs embedded directly into onboarding. The process went from 14 manual steps to a single trigger.

Measured impact
Metric
Before
After
Time per listing
3–5 hrs
1–2 hrs~2.5 hrs recovered
Annual hours recovered
~550 hrs
Annual value recovered
~$27,500
Agent onboarding
Weeks
Days
Engagement payback
< 4 months
ROI on total stack cost
18–23×
Results
~550 hours recovered annually
~$27,500 in annual value recovered
Agent onboarding cut from weeks to days
18–23× ROI on total stack cost
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