AI can finally do the manual admin you were about to hire for. We find it, build the fix, and hand it back — documented, with the hours recovered as proof. Strategy first, intelligence second.
Strategy first. Intelligence second.
Most SMBs lose more than 10 hours a week on work that should already be automated.
Work runs through too many tools, too many steps, too much manual effort.
It looks like “normal work.” It’s actually the exact kind of role you end up wanting to fill — to do work that could already do itself.
$31,680 a year, per employee. That’s most of a salary — spent on lost hours.
Now multiply that across your whole team.
That’s the real decision behind the lost hours. And every option pinches:
You can’t find the right person. The labour market is tight — the role stays open for months.
You can’t justify the salary and overhead for repetitive work.
You don’t want everything resting on one person who holds it all in their head.
This is exactly the work AI can finally do. The hire you were hesitating on may not be necessary anymore — not replaced by one more tool, but by a system that does the work and that you own.
A freelancer maybe checks one box. A hire checks none.
We understand your business before we touch anything — what makes money, what hurts, and where time disappears.
Before / after, in hours and dollars — no vague promises.
Full handoff and documentation. No dependency on us.
Not a demo. Systems that run.
Quebec context, Law 25 compliance, delivery in French and English.
Real estate, accounting, professional services — SMBs across the Quebec–Ontario corridor that recovered the capacity of a hire, without hiring.
14-step listing process, 3–5 hours per listing, 4 roles, 6 offices.
550 hours recovered per year. 18–23× ROI.
Read the full studyClient data buried in PDFs, no portability when changing brands, renewals missed for lack of tracking.
Automated document → CRM pipeline. Renewals almost never missed. Fully portable data.
Read the full studyDecisions and next steps captured inconsistently — buried in notes, email threads, or someone’s memory.
160–240 hours recovered per year. Full client history searchable in seconds.
Read the full studyNo new tools. No disruption. Better systems — and the capacity you were trying to hire for.
Find the hire you don’t have to make. A working session where Pierre-Olivier maps your operations and shows you exactly where AI gives you capacity back — specific to your business, not generic best practices. No pitch. No jargon.
You leave with a one-page Hours-Back Map, your top 3–5 opportunities ranked by impact, and a clear first move. $1,000 CAD — applies in full to your implementation. Your data stays yours, Law 25 compliant.
Book a sessionI’ll find at least $10,000/year in recoverable capacity — about five hours of admin a week — ranked, with real numbers. If I don’t, you don’t pay. And you keep the map.
We remove manual steps, connect your tools, and automate repetitive tasks with automation and AI.
Data moves automatically between your tools. Real-time visibility, no re-entry, copy-paste, or guesswork.
Clear, real-time insight to run your business more efficiently and more profitably.
Once the quick wins are built, most clients keep PIVOP on as a fractional partner — monitoring, improving, and building as you grow. Three levels, matched to how much you’re changing:
The system is built; we watch it, fix issues early, keep it healthy.
We keep finding and building improvements, and track the ROI.
Embedded automation partner: active builds, roadmap, team enablement.
Pricing is matched to scope and set at project close. The only fixed price is the AI Compass: $1,000.
We find what’s slowing you down
We plan a prioritized roadmap
We build, document, and hand it back — you own it.
Pierre-Olivier Paquin brings 10+ years at the intersection of business strategy, technology adoption, and operational performance.
Before PIVOP: business analyst and product owner at Énergir and Lightspeed, then sales and alliance leadership at FX Innovation (Bell Canada). Most recently, senior customer success manager in enterprise software.
The throughline, across a decade: helping organizations close the gap between the tools they have and the value they actually get from them.
PIVOP is that same work — enterprise-grade thinking, applied to SMBs, without the hire or the costs that come with it.
No pitch. No pressure. Just a practical conversation.
