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Consulting·Internal Operations·Live — in production

Meeting notes lived in inboxes and personal drives. There was no structured record of what was discussed, decided, or promised across client engagements.

160–240 h
recovered / yr
Full client history searchable instantly.
The situation

A consulting practice was losing institutional memory after every client meeting. Notes were unstructured, scattered across tools, and impossible to search. Preparing for follow-up calls meant re-reading old emails. There was no way to quickly surface what was agreed in a previous session.

The solution

Automated meeting pipeline: recordings are transcribed, structured by AI into decisions, action items, and context, then pushed to a searchable knowledge base linked to each client record. Every meeting becomes a structured, retrievable asset.

Measured impact
Metric
Before
After
Hours recovered annually
160–240 hrs
Meeting prep time
Full re-read of past emails
Reduced by ~70%
Client history
Scattered, unsearchable
Searchable, structured, linked
Knowledge loss on handoff
High
Eliminated
Results
160–240 hours recovered annually
Meeting prep time reduced by ~70%
Full client history searchable, structured, linked
Knowledge loss on handoff eliminated
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